Returns

Thanks for shopping at Locality Apparel!
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If you are not entirely satisfied with your purchase, please contact us so that we can help resolve the issue. 

Returns 
You have 14 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it. 
Your item must be in the original packaging. 
Your item needs to have the receipt or proof of purchase.

Refunds 
Once we receive your item, we will notify you that it has been received. We will immediately notify you on the status of your refund after inspecting the item. 

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a few days, depending on your card issuer's policies. 

Return Shipping 
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

Contact Us 
If you have any questions on how to return your item please let us know. ​

Shipping

Local delivery and pick-up can be arranged.  

If you are able to pick-up your item there are no additional costs.  

For delivery, there is a flat delivery charge of $3 if you are in the city of Columbus.  Outside of Columbus, within 10 miles of city center there will be a $5 charge.

For shipping within the U.S. there will be a flat charge of $4 for standard delivery and $8 for expedited.

Payment options

We do accept cash upon pick-up or delivery and online payments can be made via Paypal.